How an Off Kilter Day Still Turned Out OK

It may start bad, but doesn't have to end bad.

CA-off day

It was a Monday. The day of the week I typically plan to be a high productivity day to power through client and personal responsibilities. But this one wasn’t starting out that way.

I got distracted by a quirk in my smart phone that I couldn’t get rid of. Because, you know, I just can’t let that irritating notification stay there. An hour or so of playing around and researching–with no solution–pushed the schedule out of whack.

Add to that a couple of important but extended conversations, a television broadcast of a favorite sporting event that had been rain delayed from Sunday, and the typical myriad of daily tasks, and I was positioned for a less-than-successful Monday.

Yet, it turned out pretty satisfying.

As I reflect on why, the following reasons come to mind:

  • I still made time for fundamentals. Despite starting my day later, I went ahead and did my whole morning routine, which included exercise and meditation/reading/writing time. I could have cut that short, but it was worth it to go ahead and do it.
  • I knocked out my least favorite household chore–vacuuming. I’d gotten slack about vacuuming, and experimented with doing it at the first of the week. Not only did it make the house neater, it felt good mentally to have it off the plate.
  • I invested in people. The two conversations gave me opportunity to give people I love some time. Using earphones for one, I was able to also do a mindless chore while keeping up the conversation, which was a win-win. Even better, some words of affirmation came to me that I could share, which really encouraged this person.
  • I chose to embrace moments of relaxation. I went ahead and watched the ending of the sporting event (I’d had it running in the background earlier.) I watched an episode of a series early in the evening.
  • I’d prepared some food ahead.  I’d already roasted cabbage and spaghetti squash on the weekend, so my meal prepping didn’t take long. I simply seasoned pork chops and put them in to bake. So the kitchen routine for the night was not long nor stressful–preparing ahead of time rescued me.

The one area of disappointment was that I did not reach my “billable hours” goal for the day for my business. However, my clients were still taken care of, which is the more important thing.

I realize now that the key to the day was way back in the beginning of it when it went off track. Since I had the flexibility to do so, going ahead and working through my normal fundamental routine re-calibrated me and prepared me for the day. Loosening my grip a bit on the work goals helped too.

And I’m choosing to live with the smartphone quirk. I still see that notification when I use power save mode. And maybe, it can serve as a good reminder to go through even Mondays in a more balanced way.

So how about you? What one routine can you use to re-group when you feel your day go off-kilter? 

You can leave a comment by clicking here.

When External “Stuff” Overwhelms

Ideas for coping when your world is unsettled

CA-overwhelm

If your workload isn’t enough to overwhelm you, there is often outside “stuff” that zaps your energy, and even your soul.

As I write this, our community and nation are facing crisis. I won’t be using this forum to discuss my viewpoints…I like the blog to remain evergreen and somewhat sadly, I have a feeling that whenever this post is read now and in the future, there will be some type of external situation that can distract and interrupt your productivity at work. These include:

  • Community, national, or worldwide events that are tragic, confusing, or deeply sad
  • Personal issues in your relationships with those close to you
  • Health issues you may be dealing with
  • Financial trouble
  • Acts of nature such as earthquakes, floods, and fires.

Whether we want to admit it or not, these external forces can wrap around our brains and hearts and make it very hard to focus on the work in front of us. Here are a few ideas to help.

Realize that maybe, it’s okay to be distracted for a bit. Events and personal situations require adequate time to process. Business owners should be aware that their team members may need some time to personally adjust to major events or personal issues.  Sensitivity to leaves of absence, a temporarily reduced schedule, or assistance programs such as counseling can show your concern for your team. If you are a solo-preneur like me, allowing yourself time to refresh and recalibrate can ultimately help your productivity.

Do good work. I have people in my life that have jobs that that regularly put them in direct contact with people going through difficult times. My best encouragement to them is to “Do good work”–to do what they are trained and called to do. They may only interact with a small circle of people, but good work has a ripple effect.  The same applies to those of us not directly involved with front line care positions such as those of first responders, medical personnel or counselors. The work WE are called to is still an important element of life and community. Do good work and it will have a positive affect.

Understand the difference between the circle of concern and the circle of influence. This concept does not originate with me (see this link for a reference to Stephen Covey) But it’s a helpful idea. In our lives, there are areas that we have a direct influence on…for example, our immediate family, workplace or neighborhood. (This could extend a little farther depending on our platforms.) But outside of that is a circle of concern–things that may get our attention and cause us to ponder, but for practical purposes and our own sanity, we cannot get directly involved in other than perhaps giving to a cause or offering a word of encouragement or do some tangible act of service. Examples may be things that happen in other families, many states away, etc.  This difference is NOT to say you never show love outside your own circle, but that you remain intentional about your emotional limitations and use your best gifts for the circle of influence you most logically have–not neglecting your own family, clients, etc while serving others beyond your immediate circles.Concern Influence

Take time for self-care. I like to remember that you “cannot pour from an empty pitcher.” Find ways to recalibrate yourself–preferably away from screens and social media. Interacting with pets or getting out into nature, or spending time with close friends or family are all ways you can regain perspective. One of my clients specializes in this and provides regular encouragement and ideas for self-care.

Limit your exposure. I know cake exists, but I don’t have to eat it everyday. I struggle with this when it comes to information (not cake so much.) The internet allows us to quickly search anything, dive into social media feeds, or scan headlines. But too much information can weary and disturb our equilibrium. I’m not suggesting never to get a summary of headlines or listen to commentators, but a steady diet of talk radio, social media, and news can create an imbalance in our spirit and even bring on a feeling of hopelessness and ingratitude. Set whatever boundaries you need to that cooperate with your tolerance for negativity (which most of that stuff is.)  Recently, I’ve found a weekday summary called The Skimm to be a helpful but not overwhelming summary of world and US news. It’s written with a conversational tone and has a balance of quick topics to keep negativity at bay.  I’ve also subscribed to a local version in our region called Greenville Today.

While we can’t always change outside circumstances, we can change our approach to them and what we allow to invade our peace. You are the gatekeeper for what you allow in your head and heart. Take responsibility and spend the energy doing good work instead.

Reduce the Number of Daily Decisions You Have to Make

What can you automate or eliminate?

If you are feeling overwhelmed

I’m back to bowling. I’ve joined a weekly league, and also receive two free practice games a week. I enjoy this activity for several reasons, and I’m encouraged when I see myself improved.

But,

I don’t enjoy being coached.

I’m the kind of person that wants something to feel natural pretty quickly, and like to learn on my own. When interacting with a coach, I start to feel easily overwhelmed. Coaching types mean well, but if they aren’t careful, they can give you too many suggestions at once. Stand this way. Hold your arm/wrist/hand/big toe like this. Look at the spot. The arrow. The pins. Start closer.  Lift your ball this way. Don’t swing like a gate.  (I exaggerate, but you get the idea.)

All these ideas start feeling like that many more decisions to make and things to remember. Sometimes, it’s best to just go up and throw (roll) the ball.

The same thing applies to our daily life and work.

According to this article, we make around 35,000 decisions per day.  35,000! Each of those decisions requires use of our brains…no wonder we’re tired!  

Is there a way to take control of this? Yes, at least to some degree.

Reduce the need for decision making by limiting choices and automating certain routines. Here are some ideas that are working for me:

  • Clothing: Since I work from home a lot, I don’t need a major wardrobe. Plain colors in primarily sporty styles that I can accessorize with scarves or jewelry work best for this season of my life.
  • Menu planning: I use Google calendar to plan out meals, making many meal ideas recur monthly or every-so-many weeks.  I’m at the point now where every day of the month has a meal suggestion. Then when I look at my weekly calendar, I can move individual meals around to suit that week’s appointments, or stick in a new idea if I feel like it.
  • Morning and evening routines: I have certain things I do on all weekday mornings unless I have to leave early for an onsite assignment or meeting. I have certain things I do in the evenings to set me up for a better tomorrow.
  • Associations: I’m experimenting with doing certain types of work to particular playlists or locations (i.e. coffee shops or home office) My hope is that my brain will automatically kick into the gear needed for that type of work when listening to that music or when in that environment.

Your turn: What one decision can you automate to ease your mind?

You can leave a comment by clicking here.

Prep Your Meals Like a Relay Runner

Save food, time and money.

CA-batonrelay meals
The hand-off of the baton is one of the most critical components of a relay race. If the hand-off isn’t smooth, the runners can bobble and the race can be lost in those few seconds.

In the race to prepare dinner–a daunting daily task for many overwhelmed professionals–thinking like a relay runner can save the day, with the bonus of not wasting food.

A relay meal is a meal that is made using ingredients from another meal. Essentially, it’s a creative use of leftovers and speeds up supper time.

It comes down to a simple question: How can I use this ingredient/meal in more than one way?

Here are two examples, using chicken and ground beef.

Chicken

Get a package of boneless chicken breast and prep as follows:

  1. Prepare a chicken casserole to bake (i.e. Chicken broccoli bake, chicken and rice, etc.)
  2. Grill up a couple breasts  (Cool then freeze.)
  3. Cut up a breast or two into chunks and stir fry.  (Cool then freeze.)

Eat the casserole.  Relay by using leftovers for lunch.

At another time, pull the precooked grilled chicken out for a meal.

Take any leftovers from the grilled chicken, shred for tacos or taco salad the next night.

At another time, pull out the pre-cooked chunk chicken. Make a stir fry.  Take any stir fry leftovers, and roll up into crescent rolls (you can add cheese, dressing, etc for flavor and moistness) and you have a light finger food dinner.

Ground beef

Get a large package of ground beef and divide into thirds.

  1. Make ⅓ of the package into a meatloaf. Cook for dinner, or freeze for a later dinner.
  2. Cook ⅓ of the ground beef and add salsa (and any Mexican spices you like) to prepare taco meat.  Freeze for a later meal.
  3. Cook the remaining ⅓ mixing with onions, garlic, ketchup and any other additives you like for sloppy joes.  Freeze for a later meal.

When you eat the tacos or sloppy Joes, and have leftover meat, relay that meat to another meal by adding to spaghetti sauce for spaghetti, mixing with mac and cheese, rolling into crescent rolls, making nacho plates, or using as a pizza topping.

I’m sure you can come up with your own examples of “relaying” ingredients into more than one meal, or using leftovers to form another meal. The more you do this, the easier it becomes to think and plan weekly menus in those terms. It develops a habit of using food wisely, avoiding stagnant leftovers and saving time and money.

Bonus: plan a weekly weekend meal to be a “potluck” of leftovers using whatever remains in the fridge.

Your turn:  How do you relay one meal into another?

You can leave a comment by clicking here.

Relay Meals

What are Business Soft Skills?

It's not how fast you type.

getting along

 

Many years ago, while in a management role, I was involved in navigating a difficult situation that came up between two employees. Large chunks of time were taken up in meetings with the employees and upper management. Many hours of productivity were lost because of this issue that was almost overwhelming at the time.

Unfortunately, scenarios like this are not isolated. Ask any business leader if they’ve had to spend time coaching or even disciplining an employee who didn’t have the best of people skills, or who couldn’t manage their time well, and many will say a resounding “yes.”

When preparing this article, I asked people on my Facebook list to simply “like” the post if they’d experienced lack of productivity on a team because of an employees lack of people or productivity skills. Over 35 people liked the post and a few added comments. That’s 35 different companies adversely affected by lack of “soft skills,” and I’m sure that’s a small number compared to reality.

Business soft skills are the character traits, attitudes and self-management strategies that you carry with you throughout your career, no matter what position you have. They are measured more in terms of relational success and productivity than with tangible metrics.  Soft skills are not about how many words a minute you type, or how fast you can create an Excel spreadsheet with formulas. It’s about how you get along with others, manage your time, and communicate. Soft skills can have a huge impact on the bottom line because productivity is often very affected by how successful (or not) employees and their bosses are in these areas. Training can be  rewarding and sometimes frustrating because these skills are impacted in a big way by a person’s natural personality, emotions, and life experiences.

There are a number of soft skills that are worthwhile to “brush up on” from time to time. These include:

  • Communication
  • Leadership, Coaching, Mentoring
  • Time Management
  • Teamwork/Teambuilding
  • Emotional Intelligence/Personality Styles (the ability to self-govern and also observe and influence working relationships)
  • Customer service
  • Organizing, planning and productivity

I encourage you to invest in your own soft skills on a regular basis by reading good books and resources, and taking classes, whether through formal training such as what I do as a contract trainer through CCT Business Training, Lunch and Learns, or books and online courses.  

(And a word to bosses…more than one student wishes their supervisor would be made to take the same classes they are sent to. Set the example by continuing to learn yourself.)

PS: I’m currently doing a local series of Lunch and Learns for a company of about 25 employees. They hired me to come in every three weeks during the summer to present a topic related to being more organized and more productive. Contact me if you’d like more information on this service, or online options for those outside upstate South Carolina.

 

Guest Post: 7 Ways to Make Your Home Office Work Better for You

For busy professionals who have the option to work from home sometimes, this helpful photo article from Houszz can give you tips to help you make it more effective. I love the ideas about having nature nearby. I’m fortunate to be surrounded by woods, but this encourages me to think about getting the bird feeder pole outside my office window going again.

If you don’t have the privilege/challenge of working from home, you might be able to incorporate some of these ideas at your place of employment.

Which of these 7 tips are something you’d like to do with your workspace?

Com-MIT to your Most Important Thing

Inspired by #winningwell

Like this? Right click to save and share.

Like this? Right click to save and share.

 

 

Being a generalist is my specialty–people hire me to take care of the little things. As a Virtual Assistant and business owner, I have a myriad of little tasks each week to keep up with, for my clients and myself. Although I help overwhelmed professionals excel, I can feel overwhelmed too.

So what’s a busy pro to do?

Take some advice from the exceptional book, Winning Well, by Karin Hurt & David Dye.* Ask yourself,

What’s the Most Important Thing?

On the day I am writing this, I am booked to teach the first of a summer lunch and learn series for a local company. My comMITment to them is the most important thing for today. Yes, I have a list of other things to do, but my mind needs to be primarly focused on serving that group well.

Since that comMITment is not going to take the entire day, there are other important things I can and should plan for.  Things like:  wrapping up details from another speaking assignment. Investing in some VA client work. Taking some time for myself and a current hobby.  Conveniently some of these can take place in the vicinity of that company, and after I’m finished, so it will be an efficient use of the rest of the day.

So for me, MIT can become “multiple important things.”  (I bet you have those days, too.)

However, the concept of the MOST important thing still applies. The other things I mentioned don’t HAVE to be done today. But my comMITment to that company is priority.  Returning to that focus when I start to feel scatterbrained will help me stay centered. So, now it’s time to go review and make sure I have everything ready. (After I make a cup of coffee.)

Your turn: What is your MIT for today?

You can leave a comment by clicking here.

 

*I am privileged to be the Virtual Assistant for Winning Well and am thrilled they are one of my clients. But having just finished the book, I can tell you without bias that it is excellent. Visit my store for this book and more products I recommend.

Happy Summer (Mindset)

A sabbath moment...

CA-American Flag

Today seems like a good day to give you a sabbath moment instead of a blog post. As Memorial Day is here, first I want to express gratefulness for those who have given their lives to protect us and our freedom.

Next, I hope that many of you were able to carve out a few restful moments this weekend away from your tasks, papers, and emails.

Finally, since the summer mindset has begun, I ask you to think about how to make it great. Ways to relax. A book you might commit to finishing. Some clean up of your files or desk. A self-care goal. Think about how you want to feel at the end of the summer and make a plan now to make it happen.

In the meantime, enjoy a photo my son took to inspire you to carve out those moments of relaxation and reflection. That’s an important discipline in learning to overcome overwhelm!

Relax

 

 

How to Write an Effective Out-Of-Office Reply

Use even small communications well

https://www.flickr.com/photos/keithpr/

https://www.flickr.com/photos/keithpr/

“I am OOTO until (Date) I will return to you as soon as I can.”

I received an automated reply like this from an employee of major, recognizable company. (No, I’m not going to tell you which one.)

It came across to me as clipped. Casual. Non committal. Unprofessional even.

You probably make use of an out of office responder at some point in the year–maybe regularly. Responders are helpful. They can be a great way to leave a positive impression on the writer every time you use them, so take the C+ approach.

Be clear. State that you are out of the office until a certain date. You do NOT have to say why.  Avoid the use of acronymns. (Did any of you wonder what OOTO meant?)

Provide a contact. Give the writer an alternative contact, if appropriate, especially if you’ll be out for an extended period.

Change it up. If you use out-of-office replies regularly, change the wording so it does not become overly familiar to those who write you.


State your committment to respond. Let people know that you will be reviewing your email and that they should receive a reply by ______. (You are not obligated to respond to every email, so a good way to put this is: “I will be reviewing my email again on Friday April 10. Should your email require a response, you can expect to hear from me by Monday April 13. Otherwise, thank you for the information you provided.”)

+Plus: An out of office reply is a great opportunity to be appropriately clever, and leave a pleasant vibe.  A short motivational quote, or a unique way to say “thanks” for their business is appropriate.

Let’s re-write the example above. Instead of

“I am OOTO until (Date) I will return to you as soon as I can.”

How about:

Thanks for writing! I am out of the office speaking at a conference (near the beach–rough life I know)  and will be reviewing my emails again on Friday, April 10. Should your email require a response, you can expect to hear from me no later than Monday, April 13.  In the meantime, XYZ company appreciates your business very much. Thank you for trusting us with it.

Other pointers:

  • If you choose to be clever, make sure you are appropriate to your industry. (A marketing pro may write differently than a lawyer.)
  • If on a vacation, it can paint a positive image of your company by saying, “XYZ company believes in employee wellness, so I’m currently enjoying a vacation.”
  • Turn the out of office reply OFF upon your return (or set the right on/off dates.)

Every bit of communication you do reflects either positively or negatively on you, and your company. Make even the small, routine ones like these, count!

For another resource with some helpful ideas on crafting out of office messages (some that even oppose what I’ve suggested)  click here.

 

Right click to save and share!

Right click to save and share!