Email & Communication

Warning: Four Strong Words that can Trigger Conflict

“Samantha” and “Matilda” were close colleagues.* They met for lunch once a week, and one day, Matilda told Samantha about an opportunity in another department that she was considering. This possibility became a major topic of conversation between them. Each week, they discussed the journey together as Matilda processed whether to apply, prepared for the …

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Four Small But Mighty Changes That Will De-Stress Your Email Life

  “I don’t understand why we send people the information they need and they don’t read their email!” My frustrated friend was lamenting how people don’t READ their email, causing more inefficiency. I told him that maybe it’s because when people need information, they feel the quickest thing to do is ask again instead of …

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Five Ways You are Making Your Work Harder than It Has to Be

“I’m so busy.” “I’m overwhelmed.” “There’s too much to do.” Do you ever say that? Feel that? I do. But sometimes, we’re our own worst enemy. We can be the blame for our own overwhelm. Here are a few ways we sabotage ourselves, which fall into four categories of  stress and opportunity, a line of …

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The One Practice that Will Make You Stand Out Among Professionals

[featured-image single_newwindow=”false”] “This guy often neglects to answer his email. Once, he told me he deletes anything older than two weeks old.” These were the words of friend lamenting the communication he has to have with a colleague. Deleting anything more than two weeks old may sound efficient (after all, who wants an overflowing in-box?) …

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