Email & Communication

ignore

How to Communicate with Non-Responsive People (3 Minute Read)

You’ve sent an email to that client or customer multiple times, and you haven’t received an answer. Or you’ve called someone, and left more than one message (or found their voice mail box to be full.) You may have even resorted to sending snail mail, to no avail.What do you do now? The fact remains, that …

How to Communicate with Non-Responsive People (3 Minute Read) Read More »

10 Steps to Publishing Your Own Book (Flashback)

Do you have a book inside you? I’ve self-published a handful of books, all of which are available on Amazon and provide me some monthly income (click on the links in the sidebar to learn more.) From time to time, when people realize I have self-published, they become intrigued because they have a book inside of them, too. …

10 Steps to Publishing Your Own Book (Flashback) Read More »

Work Wisdom: Ten Tips to Help You Excel and Exhale (Slide Show)

It’s time for Work Wisdom, a random collection of tips and thoughts to encourage you to excel and exhale at work!  Click on the video to watch a slide show, or read the list that follows.     Plan ahead, but stay present. When setting up a project, break it into small pieces, and be more …

Work Wisdom: Ten Tips to Help You Excel and Exhale (Slide Show) Read More »

Project Board

How I Use Asana to Manage My Blogging (with Screencast)

If you’re a regular blogger like I am, sometimes it can be a challenge to develop a sustainable practice for adding fresh content to your blog. I’ve been working on streamlining my blogging process, even though I’ve been blogging regularly for years. While it’s always a work in progress, I thought it might be helpful …

How I Use Asana to Manage My Blogging (with Screencast) Read More »

overflowing in box

How an Overflowing Inbox Can Make You Lose Business

“I am hoping these are your “Spam” emails that are outrageously high… guess I’ll be checking this post before I decide to contact anyone for assistance.” Ouch. This was a comment that was added to a poll I conducted some time ago on a “Young Professionals” Group.  I asked people to admit how many emails …

How an Overflowing Inbox Can Make You Lose Business Read More »

Mobile Email

Three Reasons Not to Announce When You Will Be Checking Email

“I check email daily at 11:00am and again at 4:00pm.” Have you ever received a message like that? It communicates that the writer is disciplined. It gives people an estimated time for when they may hear back. It’s impressive–or is it? Some professionals find that if they schedule times to check email, they can spend …

Three Reasons Not to Announce When You Will Be Checking Email Read More »

Warning: Four Strong Words that can Trigger Conflict

“Samantha” and “Matilda” were close colleagues.* They met for lunch once a week, and one day, Matilda told Samantha about an opportunity in another department that she was considering. This possibility became a major topic of conversation between them. Each week, they discussed the journey together as Matilda processed whether to apply, prepared for the …

Warning: Four Strong Words that can Trigger Conflict Read More »