Engagement and Communication

Reply to … You: How to Make Your Emails More Respondable

Did they ever receive my email? Have you ever asked yourself that? Some people never seem to look at their email. It becomes a black hole.  (Someone close to me who shall remain nameless is one of those people.) While you may resign yourself to accepting that a person isn’t responsive by email, it can […]

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Welcome to September, the Second New Year (and a Tip from Turbo)

Hi all! September (and even mid-to-late August) tends to have a “new year” feel, generally because, for many, it’s the start of a new school year. I’m long past being part of the new school year rush now, but I still feel the energy of the start of new semesters and see the first day

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mobile messages

A Full Voice Mail Box May Mean Lost Business

Have you ever called a business and received the recording, “The recipient’s voice mailbox is full”? Uh oh. That’s bad news for a business or organization that is trying to have a relationship with customers or potential clients. A full mailbox is a “barrier to entry” for your customers, and it’s a competitive world. If

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A New Kitten – 31 Hints – and more

Welcome to August! While for many, there are still plenty of “dog days of summer” left, there’s also a good deal of prepping for the fall. I don’t have to do school shopping anymore, but even back in July I saw people shopping for school supplies. And organizations/businesses are already thinking about routines and initiatives

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What Can You Unsubscribe from Today? Some Questions to Help You Target the Emails to Ditch

Every day, overwhelmed professionals are inundated with emails. Some that arrive are well-meaning and designed to help you, like mine. Others are trying to sell you something. Others are (sometimes terrible) pieces of junk mail. And that’s not counting the emails that are actually from colleagues, clients, and customers. You can try a variety of

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Do You Like Your Work Space? Plus Results of Pets in the Office, July Freebies, and More

Do you enjoy the space in which you work? Maybe it’s a cubicle, or a home office,  or a co-work spot.  Perhaps you carry your “desk” essentials with you or have a fairly permanent set up at your employer’s location.  Wherever you work, it’s important to have a set-up for comfort (ergonomically, too), motivation and

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Learning to Take Breaks that Work: Seven Things You Should Do for Yourself Regularly

Let’s face it. Life and work can be stressful. Whether you are trying to wear all-the-hats running a small business (like me), have a pressure-filled position in corporate America, have to travel a lot for work or are under or unemployed, your professional life can be challenging. And when you add in personal pursuits and

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Helping Overwhelmed Professionals Excel: A Quote Quilt & a Quick Poll

One question poll: I’d like to find out the best day of the week to share my newest blog post–based on when YOU would be most inclined to read and/or share it.  Please click here to select your favorite day. Thanks for participating!   In lieu of a standard post this week, I’ve put together

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overflowing in box

How an Overflowing Inbox Can Make You Lose Business

“I am hoping these are your “Spam” emails that are outrageously high… guess I’ll be checking this post before I decide to contact anyone for assistance.” Ouch. This was a comment that was added to a poll I conducted some time ago on a “Young Professionals” Group.  I asked people to admit how many emails

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