People Skills/Emotional Intelligence

Warning: Four Strong Words that can Trigger Conflict

“Samantha” and “Matilda” were close colleagues.* They met for lunch once a week, and one day, Matilda told Samantha about an opportunity in another department that she was considering. This possibility became a major topic of conversation between them. Each week, they discussed the journey together as Matilda processed whether to apply, prepared for the …

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Five Ways You are Making Your Work Harder than It Has to Be

“I’m so busy.” “I’m overwhelmed.” “There’s too much to do.” Do you ever say that? Feel that? I do. But sometimes, we’re our own worst enemy. We can be the blame for our own overwhelm. Here are a few ways we sabotage ourselves, which fall into four categories of  stress and opportunity, a line of …

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How to Get Along with the Colleague Who is Faster than You

A swift water rescue team fans out into a V to navigate the fast flowing rapids. The leader carefully checks for unseen holes. The others slowly walk forward, providing a human barrier for the current to rush around. In the center, an area of peace is created, and the team members rotate opportunities to walk in …

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