communication

irritated

How to Handle the Workplace Nag (How-to)

Hope received an early morning text from her colleague, Von.* “Please don’t forget to (insert task here) sometime early this week.” Sigh. She’d already put a note on her desk as a reminder to do the task when she got to work.  He’d already talked with her on the weekend about the task. He’d already texted …

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secret

Five Things a Real Professional Should Not Say (3 minute read)

We’ve all let out the snippy retort or the thoughtless response to an email. But a true professional will be conscientious about how he/she responds to others at work, knowing that good relationships are the foundation of professional effectiveness. The following examples are based on real-life dialogues I’ve experienced or heard about. “You obviously missed …

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ignore

How to Communicate with Non-Responsive People (3 Minute Read)

You’ve sent an email to that client or customer multiple times, and you haven’t received an answer. Or you’ve called someone, and left more than one message (or found their voice mail box to be full.) You may have even resorted to sending snail mail, to no avail.What do you do now? The fact remains, that …

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Warning: Four Strong Words that can Trigger Conflict

“Samantha” and “Matilda” were close colleagues.* They met for lunch once a week, and one day, Matilda told Samantha about an opportunity in another department that she was considering. This possibility became a major topic of conversation between them. Each week, they discussed the journey together as Matilda processed whether to apply, prepared for the …

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The One Practice that Will Make You Stand Out Among Professionals

[featured-image single_newwindow=”false”] “This guy often neglects to answer his email. Once, he told me he deletes anything older than two weeks old.” These were the words of friend lamenting the communication he has to have with a colleague. Deleting anything more than two weeks old may sound efficient (after all, who wants an overflowing in-box?) …

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