email

“As an Executive, I Don’t Have Time for This” (Microlearning Exercise)

“Please communicate with my (support staff) because as an executive I don’t have time for this.” Yikes. That was the essence of an email received from a busy executive. How does it strike you?   One phrase or sentence can give an impression to others that you may later regret. (I don’t know if this …

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Freedom Week – (Highlights)

In the United States, we’ll be celebrating Independence Day on the 4th. It’s also prime time for summer festivities and a more relaxed attitude. So this week, instead of a formal post, we’ll have a “Freedom Week.” Here are some past posts that you might have missed, all with the idea of giving you freedom …

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ignore

How to Communicate with Non-Responsive People (3 Minute Read)

You’ve sent an email to that client or customer multiple times, and you haven’t received an answer. Or you’ve called someone, and left more than one message (or found their voice mail box to be full.) You may have even resorted to sending snail mail, to no avail.What do you do now? The fact remains, that …

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overflowing in box

How an Overflowing Inbox Can Make You Lose Business

“I am hoping these are your “Spam” emails that are outrageously high… guess I’ll be checking this post before I decide to contact anyone for assistance.” Ouch. This was a comment that was added to a poll I conducted some time ago on a “Young Professionals” Group.  I asked people to admit how many emails …

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Mobile Email

Three Reasons Not to Announce When You Will Be Checking Email

“I check email daily at 11:00am and again at 4:00pm.” Have you ever received a message like that? It communicates that the writer is disciplined. It gives people an estimated time for when they may hear back. It’s impressive–or is it? Some professionals find that if they schedule times to check email, they can spend …

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Four Small But Mighty Changes That Will De-Stress Your Email Life

  “I don’t understand why we send people the information they need and they don’t read their email!” My frustrated friend was lamenting how people don’t READ their email, causing more inefficiency. I told him that maybe it’s because when people need information, they feel the quickest thing to do is ask again instead of …

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The One Practice that Will Make You Stand Out Among Professionals

[featured-image single_newwindow=”false”] “This guy often neglects to answer his email. Once, he told me he deletes anything older than two weeks old.” These were the words of friend lamenting the communication he has to have with a colleague. Deleting anything more than two weeks old may sound efficient (after all, who wants an overflowing in-box?) …

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