email

Reply to … You: How to Make Your Emails More Respondable

Did they ever receive my email? Have you ever asked yourself that? Some people never seem to look at their email. It becomes a black hole.  (Someone close to me who shall remain nameless is one of those people.) While you may resign yourself to accepting that a person isn’t responsive by email, it can […]

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What Can You Unsubscribe from Today? Some Questions to Help You Target the Emails to Ditch

Every day, overwhelmed professionals are inundated with emails. Some that arrive are well-meaning and designed to help you, like mine. Others are trying to sell you something. Others are (sometimes terrible) pieces of junk mail. And that’s not counting the emails that are actually from colleagues, clients, and customers. You can try a variety of

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overflowing in box

How an Overflowing Inbox Can Make You Lose Business

“I am hoping these are your “Spam” emails that are outrageously high… guess I’ll be checking this post before I decide to contact anyone for assistance.” Ouch. This was a comment that was added to a poll I conducted some time ago on a “Young Professionals” Group.  I asked people to admit how many emails

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Freedom Week – (Highlights)

In the United States, we’ll be celebrating Independence Day on the 4th. It’s also prime time for summer festivities and a more relaxed attitude. So this week, instead of a formal post, we’ll have a “Freedom Week.” Here are some past posts that you might have missed, all with the idea of giving you freedom

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“As an Executive, I Don’t Have Time for This” (Microlearning Exercise)

“Please communicate with my (support staff) because as an executive I don’t have time for this.” Yikes. That was the essence of an email received from a busy executive. How does it strike you?   One phrase or sentence can give an impression to others that you may later regret. (I don’t know if this

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ignore

How to Communicate with Non-Responsive People (3 Minute Read)

You’ve sent an email to that client or customer multiple times, and you haven’t received an answer. Or you’ve called someone, and left more than one message (or found their voice mail box to be full.) You may have even resorted to sending snail mail, to no avail.What do you do now? The fact remains, that

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Mobile Email

Three Reasons Not to Announce When You Will Be Checking Email

“I check email daily at 11:00am and again at 4:00pm.” Have you ever received a message like that? It communicates that the writer is disciplined. It gives people an estimated time for when they may hear back. It’s impressive–or is it? Some professionals find that if they schedule times to check email, they can spend

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